Blackberry Z10 Headphone Jack Not Working

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Alibaba.com offers 117 earphone jack for blackberry products. About 12% of these are other mobile phone accessories, 1% are earphone & headphone, and 1% are connectors. A wide variety of earphone jack for blackberry options are available to you, such as portable media player, mobile phone, and computer. On the top of the device is the headphone jack, a microphone and a power button, for turning the Z10 on and off. There are now more than 70,000 BlackBerry 10 apps, and when the Z10 arrives in.

  1. Blackberry Z10 Headphone Jack Not Working Iphone
  2. Blackberry Q10 Headphone Jack Not Working
  3. Blackberry Z10 Headphone Jack Not Working Remotely
  4. Blackberry Z10 Headphone Jack Not Working Together
Jack

Try the following actions to resolve the issue. If the issue persists, proceed to the next troubleshooting step.

Try to duplicate the issue

Validate that you understand the symptoms being experienced. For example, make a phone call and change volume and audio settings to make sure the headset is functioning. Use the audio keys on the side of the BlackBerry smartphone to raise and lower the volume.

Test the headset

Remove the headset, and then test the audio functions. If the issue occurs only when using the headset, the issue might be with the headset and not the BlackBerry smartphone. In this case, contact the headset manufacturer for further technical support.

Inspect the earpiece jack

Check to see whether an earbud or stereo headset has been used with the BlackBerry smartphone. A part may have become dislodged in the earpiece jack, causing the audio problem.

Check audio settings

Check the volume settings and adjust as necessary.

You can also increase the default volume for calls. The higher the volume percentage, the louder the volume. To change the default volume for calls, complete the following steps:

For BlackBerry Device Software 4.5 to 5.0

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click General Options.
  4. Change the Default Call Volume field.
  5. Press the Menu key.
  6. Click Save.

For BlackBerry Device Software 6.0

Blackberry Z10 Headphone Jack Not Working Iphone

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click In-call Settings.
  4. Change the Default Call Volume field.
  5. Press the Menu key.
  6. Click Save.

Improve sound quality for all calls

Note: You cannot change sound quality when you are using a Bluetooth ® enabled headset.
To improve sound quality, complete the following steps:

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click Enhanced Audio.
  4. Change the Phone Call Audio or Headset Call Audio fields.
  5. Press the Menu key.
  6. Click Save.

Check the signal strength

You might experience issues with voice quality if you have low or intermittent signal strength. The signal strength of a BlackBerry smartphone should be between –40 and –100 dBms.

To check the signal strength of a BlackBerry smartphone, complete the following steps:

  1. On the Home screen, click Options.
  2. Click Status
  3. Check the Signal value. The value should be between –40 and –100.

Note: You can press and hold the Alt key, and then type 'nmll' to change the signal indicator bars to the numerical value. Repeat this step to again display the signal strength bars.

If the signal strength is good where you are now check if the signal strength was low when the problem occurs. Areas where signal strength weakens and causes the signal to become blocked by tall buildings, terrain, landscape, and physical distance. In these situations moving to an open area might help improve the voice quality.

Z10

Try the following actions to resolve the issue. If the issue persists, proceed to the next troubleshooting step.

Try to duplicate the issue

Validate that you understand the symptoms being experienced. For example, make a phone call and change volume and audio settings to make sure the headset is functioning. Use the audio keys on the side of the BlackBerry smartphone to raise and lower the volume.

Test the headset

Remove the headset, and then test the audio functions. If the issue occurs only when using the headset, the issue might be with the headset and not the BlackBerry smartphone. In this case, contact the headset manufacturer for further technical support.

Inspect the earpiece jack

Check to see whether an earbud or stereo headset has been used with the BlackBerry smartphone. A part may have become dislodged in the earpiece jack, causing the audio problem.

Check audio settings

Check the volume settings and adjust as necessary.

You can also increase the default volume for calls. The higher the volume percentage, the louder the volume. To change the default volume for calls, complete the following steps:

For BlackBerry Device Software 4.5 to 5.0

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click General Options.
  4. Change the Default Call Volume field.
  5. Press the Menu key.
  6. Click Save.

For BlackBerry Device Software 6.0

Blackberry Z10 Headphone Jack Not Working Iphone

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click In-call Settings.
  4. Change the Default Call Volume field.
  5. Press the Menu key.
  6. Click Save.

Improve sound quality for all calls

Note: You cannot change sound quality when you are using a Bluetooth ® enabled headset.
To improve sound quality, complete the following steps:

  1. In the phone application, press the Menu key.
  2. Click Options.
  3. Click Enhanced Audio.
  4. Change the Phone Call Audio or Headset Call Audio fields.
  5. Press the Menu key.
  6. Click Save.

Check the signal strength

You might experience issues with voice quality if you have low or intermittent signal strength. The signal strength of a BlackBerry smartphone should be between –40 and –100 dBms.

To check the signal strength of a BlackBerry smartphone, complete the following steps:

  1. On the Home screen, click Options.
  2. Click Status
  3. Check the Signal value. The value should be between –40 and –100.

Note: You can press and hold the Alt key, and then type 'nmll' to change the signal indicator bars to the numerical value. Repeat this step to again display the signal strength bars.

If the signal strength is good where you are now check if the signal strength was low when the problem occurs. Areas where signal strength weakens and causes the signal to become blocked by tall buildings, terrain, landscape, and physical distance. In these situations moving to an open area might help improve the voice quality.

Perform a Hard Reset

A hard reset is similar to restarting a computer that has stopped responding. A hard reset closes all running BlackBerry applications, restarts the BlackBerry smartphone operating system, and restarts the hardware components of the BlackBerry smartphone, including the wireless transceiver.

Note: a hard reset will not delete any settings or data on the BlackBerry smartphone.

To perform a hard reset, complete the following steps:

  1. Turn the BlackBerry smartphone off.
  2. Remove the battery.
  3. Re-insert the battery.
  4. Wait for the BlackBerry smartphone to turn on.

Note: If the issue returns after performing a hard reset, then contact technical support for further investigation.

Update the BlackBerry Device Software

You can download the latest version of Blackberry Device Software from www.blackberry.com/update. Follow the instructions on the screen to download the latest version currently available from your wireless service provider.

If the problem persists, follow your wireless service provider's procedures to service or return the BlackBerry smartphone.

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Blackberry Q10 Headphone Jack Not Working

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InfoPhotosNewsForum100+Reviews5

This flagship BlackBerry is the first with the all-new BlackBerry 10 OS and the first with LTE 4G. Key features of this all-touch device include a thin body, HD display, 8-megapixel camera, front camera, global roaming, NFC, removable battery, and a memory card slot.

Offered By:

Blackberry Z10 Headphone Jack Not Working Remotely

Specs

Compare side-by-side vs...
Display4.2 indiagonal, 5:3
768 x 1280 pixels
355 ppiapprox.
Type: LCD (TFT/TFD)
Battery1800 mAhLiIon
Removable
Talk: 10 hours max.
Standby: 312 hours max.
Processor 1.5 GHz Qualcomm Snapdragon S4
dual-core
2 GB RAM
Storage 16 GB raw hardware
12 GB available to user
Expandable via memory card
Camera 8+ megapixel
BSI sensor, f/2.2 lens, auto-focus, LED flash
TimeShift, scene modes, night mode, stabilization

Video: 1080pHD
Front Camera 2-megapixel
up to 720p video resolution
Weight 4.78 oz 135 g
Dimensions 5.12 x 2.58 x 0.35 in 130 x 66 x 9 mm
OS / PlatformBlackBerry 10
Modes
LTE 13
WCDMA 1 / 8
CDMA 850 / 1900
GSM 850 / 900 / 1800 / 1900
LTE4G
band 13 / 750 MHz
WCDMA3G / 4G
band 1 (I) / 2100 MHz
band 8 (VIII) / 900 MHz
CDMA2G / 3G
band 5 / BC0 / 850 MHz
band 2 / BC1 / 1900 MHz
GSM2G
band 5 / 850 MHz
band 8 / 900 MHz
band 3 / 1800 MHz
band 2 / 1900 MHz
Data TechnologyLTE (Cat 3)
SIM card size ?

AD phone info continues below...

Features

Barometer -
Fingerprint Reader -
Flashlight -
Ruggedized -
VR-ready -
Water-Resistant -
Accessibility
Hearing Aid Compatible -
Multiple Languages Yes
TTY/TDD (Digital) Yes
Alerts
Extra Display -
Ringer Profiles Number of profiles: 4
Connectivity
Bluetooth Supported Profiles: HFP 1.6, OPP, PBA, A2DP 1.2, AVRC 1.3, HID, PAN, MAP, (SAP)
version 4.0+LE
Infrared (IR) -
MirrorLink -
NFC Yes
USB Connector: Micro-USB
2.0 High Speed
UWB -
Wi-Fi Version(s): 802.11 a,b,g,n
Customization
Changeable Body Plates -
Data & Network
Dual-SIM -
Input
Side Keys lock on top / volume, command buttons on right
Stylus -
Text Keyboard, Hardware -
Touch Screen Type: Capacitive
Memory
Memory Card Slot Card Type: microSD
up to 64 GB
Music
FM Radio -
Headphone Jack (3.5mm) Yes
Stereo Speakers -
Photo & Video
DLNA Yes
Miracast -
TV Output micro-HDMI
Power
Fast Charging -
Wireless Charging -
Voice
Call Screening -
HD Voice -
Push-To-Talk -
Speaker Phone Yes

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FCC IDL6ARFA90LW »approved Feb 25, 2013

Blackberry Z10 Headphone Jack Not Working Together

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